About our privacy policy

Escooter Nederland cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have about you and your use of with care our services have collected. We never make your data available for commercial purposes
third parties.

This privacy policy applies to the use of the website and the services provided by it Escooter Netherlands. The effective date for the validity of these terms and conditions is 09/04/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you are collected by us, what this data is used for and with whom and under what conditions this data may possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with
regarding the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online Store Software

WooCommerce
Our webshop is developed with software from WooCommerce. Personal data that you provide on behalf of our services available to us are shared with this party. WooCommerce has access to your data to provide us with (technical) support, they will never use your data for anyone else target. WooCommerce is obliged, based on the agreement we have concluded with them, to take security measures. These security measures consist of the application of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or stored.
WooCommerce reserves the right to share collected data within its own concern in order to further improve services.

WooCommerce
Our webshop has been developed with software from WooCommerce, we have chosen for our web hosting Anderschucks. Personal data that you make available to us for the purpose of our services will be shared with this party. Anderschucks has access to your data to provide us with (technical) support they will never use your data for any other purpose. Anderschucks is based on the agreement we have concluded with them is obliged to take appropriate security measures. This one security measures consist of the application of SSL encryption and a strong password policy. There are
Regular backups are made to prevent data loss.

WooCommerce
Our webshop has been developed with software from WooCommerce, we host our webshop on a server in our own management. We have taken appropriate technical and organizational measures to prevent misuse, loss and to prevent data corruption as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are made regularly to avoid loss
of data.

Web hosting
EXAMPLE: We purchase web hosting and e-mail services from [PROVIDER]. [PROVIDER] processed personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. [PROVIDER] has appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your prevent personal data. [PROVIDER] is obliged to observe secrecy on the basis of the agreement.

VDX
We use the services of vdx for our regular business e-mail traffic. This party has appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our data as much as possible. chucks does not have access to our mailbox and we handle all our email traffic confidential.

Payment Processors

Pay.nl
To handle (part of) the payments in our webshop, we use the Payment service provider Pay.nl. Pay.nl processes your name, address and residence details and your payment details such as: your bank account or credit card number. Pay.nl has appropriate technical and organizational measures
taken to protect your personal data. Pay.nl reserves the right to use your data to further improve the service and in this context to share (anonymised) data with third parties share. Pay.nl shares in the case of a request for a deferred payment (credit facility) personal data and order data with post-payment service providers. All the above-mentioned guarantees with regarding the protection of your personal data also apply to the parts of
Pay.nl’s services for which it engages third parties. Pay.nl does not store your data for longer than on the basis of of the legal deadlines is permitted.

Reviews

WebshopKeur
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide a name and email address. WebwinkelKeur shares this information with us, so that we link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to explain your review. In in case we invite you to leave a review, we will share your name and email address withmailadres WebshopKeur. They only use this information for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data to protect. WebwinkelKeur reserves the right, for the purpose of delivering the to engage the services of third parties, we have given permission to WebwinkelKeur for this. All
The above-mentioned safeguards with regard to the protection of your personal data also apply applies to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for carrying out the deliveries. It is therefore necessary that we provide your name, share address and residence details with PostNL. PostNL only uses this information for the
execution of the agreement. In the event that PostNL engages subcontractors, PostNL will provide your data also available to these parties.

Invoicing and accounting
exactly online
EXAMPLE: We use the services of to keep track of our administration and accounting
[PROVIDER]. We share your name, address and residence details and details regarding your order.
This data is used for the administration of sales invoices. Your personal data will be
sent and stored protected. [PROVIDER] is obliged to secrecy and will keep your data
treat confidentially. [PROVIDER] does not use your personal data for purposes other than
described above.

External sales channels

bol.com
We sell (part of) our items via the Bol.com platform. If you place an order through this platform
then Bol.com will share your order and personal data with us. We use this information to
to process the order. We treat your data confidentially and have appropriate technical and
organizational measures have been taken to protect your data against loss and unauthorized use.

Marktplaats.nl

We sell (part of) our articles via the Marktplaats.nl platform. If you use this platform to
If you place an order, Marktplaats.nl will share your order and personal data with us. We use this data
to process your order. We treat your data confidentially and have appropriate technical and
organizational measures have been taken to protect your data against loss and unauthorized use.

Purpose of the data processing

General purpose of the processing
We only use your data for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to – other than on your
request – to contact you at a later time, we ask you for explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all held to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed for the purpose of our
further improve services. This information (for example your IP address, web browser and
operating system) are not personal data.

Cooperation in tax and criminal investigations

In some cases, Escooter Nederland can be held under a legal obligation to:
sharing your information in connection with government tax or criminal investigations. In a
In such a case, we are forced to share your data, but we will act within the limits of the law
offers us resistance.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must:
invoices with your (personal) data, so we will keep this data for as long as the applicable
retention period. However, employees no longer have access to your client profile and documents that
we have produced in response to your order.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We explain below which
rights these are and how you can invoke these rights. In principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to
legitimize. We keep records of completed requests, in case of a request for forgetting
we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to
to file a complaint with the Dutch Data Protection Authority if you suspect that we have stored your personal data in a
wrong way.

Right of inspection

You always have the right to process the data that we process or have that relate to your person or
traceable to this. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
saved.

Right of rectification

You always have the right to process the data that we process or have that relate to your person or
can be traced back to it. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to process the data that we process or have processed that relate to your person or for that purpose
traceable, to be limited. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not
be processed longer.

Right to portability

You always have the right to process the data that we process or have that relate to your person or
traceable to this, to be carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or processed on our behalf by other processors or third parties. To all
In such a case, it is likely that we will no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.

Right to object and other rights
In such cases, you have the right to object to the processing of your personal data
by or on behalf of Escooter Nederland. If you object, we will immediately stop the data processing
suspend pending the handling of your objection. If your objection is well-founded, we will provide copies and/or
make copies of data that we process or have processed available to you and then the processing is permanent
to strike. You also have the right not to participate in automated individual decision-making or profiling
be subjected. We do not process your data in such a way that this right applies. Are you
believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies are placed via our website from the American company Google, as part of the “Analytics” service.
We use this service to keep track of and to get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We have not allowed Google to use the obtained analytics information for other Google
services.

Third Party Cookies

In the event that third party software solutions use cookies, this is stated in this
privacy declaration.

Privacy Policy Changes
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collected data
relating to you, we will notify you by e-mail.

Contact details

Escooter Netherlands
Veerkensweg 22
4751CS Oud Gastel
The Netherlands
T (061) 806-8695
E info@escooter-winkel.nl
Contact person for privacy matters
Kevin van Vlimmeren